What is the first step I should take to connect to the NBN?

It is important to remember that the NBN is a wholesale network and NBN Co is a wholesale network provider. This means that telecommunications companies (called Retail Service Providers – RSPs) will buy services from NBN Co and use them to provide services for sale to consumer and business customers. Therefore, you will need to speak to a RSP to discuss connecting to the network etc.

Posted in: Broadband Technical Queries