Case studies from the region

In early 2013, we connected with local businesses in the Northern Rivers Region that were effectively using the internet in their businesses. From this we gathered a number of case studies about how Northern Rivers local businesses were using digital technology to improve their businesses. Those case studies are available in the Case Studies Archive.

We are now looking at revisiting some of those businesses that provided the original case studies to get an update on how technology has continued to benefit their business. We will also be adding new case studies and invite local businesses who are benefiting from the introduction of technology to tell us your story. We want to hear what technology has been effective, and how you have adapted your business to leverage the technology. We also want to hear what advice you have to others to take advantage of high speed broadband and the NBN.

If your business has some online success stories to share, we want to hear from you!  We’ll be showcasing the best examples on this blog, and sharing them with the wider community via Twitter and Facebook. Please complete the form below in as much detail as possible and we’ll contact you shortly. If you have any images you’d like included in your case study, please attach them to the form.

Name (required)

Email (required)

Telephone

Postcode

Website

Tell us a bit about your organisation. (e.g. brief history; products and services; your market and customers, key challenges) (required)

How are the needs of your customers changing? What products and services will they need over the next 5-10 years? Are you currently able to measure customer activity (for example, what they buy from you, what they do online) (required)

How has your organisation adapted to respond to these changing customer needs? How is the rest of your industry changing? (required)

Have any of your organisation's services or processes moved online? What other technologies have changed in your organisation over the past 5 years? (required)

What are the major changes that you see affecting your organisation in the next 5-10 years? What new skills will your staff need? How will your organisation use IT differently in an era of high-speed broadband, cloud and mobile computing? (required)